visa consultant resume sample

| December 10, 2020

Staffing, leading, controlling and organizing the company for effective and efficient operation to achieve certain goal. If you’re looking for a well-written example resume for inspiration, we have a selection of resume samples to get you started. If you're ready to apply for your next role, upload your resume to Indeed Resume to get started.) © 2020 Job Hero Limited. Often, resumes which are impact oriented have a higher chance than resumes with more experience which are vague. Westjet Airlines, Air Canada Airlines), Excellent knowledge of Canadian, USA & International Geography, Good knowledge of Hotels and Car Rental companies, Ability to work in a fast paced environment, Ability to resolve day to day client concerns while meeting or exceeding expectations and maintaining a high level of customer service, Strong team player interacting effectively & professionally with co-workers, Complete day to day travel consultant services, Consistently meeting quality standards for call centre management, Actively participating in training, product knowledge sessions and team meetings, Search and confirm travel reservations for the customer, offer suggestions and anticipate customer needs, Understand and accurately apply client travel policy and requirements to each interaction, Respond to requests accurately and considering customer service level agreements, Consistently meet and sometimes exceed individual and team goals, Adhere to BCD Travel policies and procedures to maintain quality control, Provide the customer his/her undivided attention and apply BCD Travel communication guidelines to all interactions, Provide assistance to team members as requested, Minimum 3 years' experience in the business travel industry, Solid working knowledge of the travel industry's policies, procedures and processes, Knowledgeable of travel industry systems (i.e. Agents to take responsibility to VOID tickets where necessary, Training is mandatory from July 31-August 25, paid, full time, Monday to Friday (8am-4pm) and includes a 2night/3day Whistler trip in the last week, After training in August, hours will be Part Time (16-29 hours/week), Great job for students or those looking for a flexible position. - Choose from 15 Leading Templates. Ensure all call and quality customer service metrics are met as outlined in training manual, ) Accurately processes customer airline reservation(s) using applicable GDS system provided, ) Maintains positive relations in all communications with internal and external clients/customers to enhance our business relationship, ) Must be able to work rotating/flexible work schedule, ) May provide training support to new hires training which involves sit besides allowing the new hire to demonstrate the knowledge they acquired in the classroom setting, Work indepently in the absence of supervision, Strong judgement and decision-making skills, Experience with Executive Travel is a plus, Co-ordinate with multiple departments to ensure quick resolution for the customer Build excellent business relationship with customer groups, peers and vendors, Knowledge of travel online booking tools, interface with GDS (Galileo, Amadeus) and the online booking environment, Ability to diffuse difficult situations, turning negative experiences into positive and provide empathy and clarity to internal and external clients, Ability to develop and maintain effective relationships with others in order to encourage and support communication and teamwork, Ability to convey information clearly and concisely to groups or individuals both verbally and in writing to ensure that they understand the information and the message, Ability to listen and respond appropriately to others with empathy and viable solutions, A strong customer focus and a commitment to delivering ‘EXCELLENT’ service, Customer service experience (minimum 2 years), Excellent and verbal communication skills, Must be an excellent team player, willing to drive team results, Be patient and able to work under pressure, Travel, hospitality or tourism exposure desirable, Must have a willingness to learn as all technical and product training will be provided, Extensive experience from frontline travel agency or airline, in a fast-paced team environment, High skills and competence on corporate travel globally, solution and customer oriented, Vast experience from Amadeus as we use this as GDS, ticketing experience is necessary, Be knowledgeable with the Nordic geography in order to better serve our customers, Fluent in Norwegian and English and sufficient in the other Scandinavian languages, Respond to travel enquiries from internal and external customers in a timely, knowledgeable and professional manner, Strive to deliver customer Service Level Agreement at all times and exceed the customer’s expectation. The short answer is, you don’t. Head Immigration Consultant 8/1/2007 to Current Michaud Law – London. accurately updating workday, e payroll, being familiar with company changes and communications. Maintained … Your customer interaction will mainly be on the phone but strong written skills via e-mail are also very important, Our customers have very different requirements from call to call so you will be able to identify these through the relationship you build and confidently match products and services to meet their needs and exceed their expectations, You must be IT literate as you will need to be able to understand and use internet search sites and e-mail in addition to the Sabre GDS and other in-house systems. Working in a friendly, close knit and positive team environment. Applies discount programs appropriately, Process exchanges, cancellations & re-bookings for air travel, hotel, car/limo rentals and Amtrak train service and following up when necessary to complete the reservation, At least 5 years' experience within a Travel Consultant role, Excellent communication and written skills, Advanced skills in routing and airline booking for fares and ticketing essential, Able to work on rotating shifts from 7am - 11pm, including weekends and public holidays, Maintain current customer relations, and identify new customers/opportunities to grow the business and increase Zurich’s market share, Resolve customer complaints by investigating problems, developing solutions and making recommendations to management, Contribute to team efforts by accomplishing personal and team results, Conduct regular product and system training to the existing and new clients, Secondary support structure to clients by providing an intermediary and advice service as defined in the FAIS Act, Communicate internally with our internal stakeholders and external stakeholder alike, Monitor competitors by gathering marketplace information on products and pricing, RE5 (regulatory examination for Representatives in terms of the FAIS Act), Sales and marketing qualification will be an advantage, Minimum 5 years experience in the travel insurance trade, Strong communication (verbal and written), negotiation, interpersonal and presentation skills, Work under pressure in a high volume, fast paced sales and customer service environment, Follow up commission payments for local agents, Communication is via phone calls, online bookings and emails from travel agents, Provide administrative assistance to local GPSs, Ensure first call resolution wherever possible of any customer service/sales issues, Keeping abreast of current promotions & specials of G Adventures product, Communication of availability, ongoing promotions to email list community, Ensure all documentation is correctly distributed including invoices, initial & final documents, *QUALIFIED APPLICANTS MUST HOLD APPROPRIATE CITIZENSHIP OR DOCUMENTS PERMITTING THEM TO RESIDE AND WORK IN ECUADOR***, Answering inbound sales calls from our normal ECSC websites & promotion, as well as Contracted program such as TD Visa and RBC programs: Hours of Operation, Customer Service Levels, Center and Staff Appearance, and in alignment with the company’s values, Communicate with the Cruise & Land suppliers, online and by phone, as needed to ensure maximum sales opportunities & high customer service, Maintain knowledge levels of all suppliers, including Cruise & Cruise tours, Land & Hotel, Insurance and Shore excursion suppliers, in order to present them confidently to all clients, Ensuring maximum participation for all ”in-center” training as well the learning opportunities available to all CCC & ICs, as the Weekly & Product Webinars, and the Monthly Team Meeting, Local execution of staying in touch with our past clients, and marketing initiatives such as Cruise Nights as well as our company’s core promotions – One Day Sale, World Explorer Event etc, Certified Travel Consultant (CTC) or do you hold a Travel School certification, 3-5 years’ experience in Retail Travel Sales, Ability to build excellent working relationship with local supplier Reps, Experience working on commission based sales programs, At least 2 of those 4 experiences: Travel agency working experience; Call Centre experience; Direct Sales exposure; P/L responsibility, Strong user of the MS Office Suite and ability to learn new programs, Familiarity with cruise line portals such as POLAR and Cruising Power, 1-3 years of relevant Corporate Travel experience (at least 1year experience working in a call center is plus), Above average spoken and written English skills, Flexibility to schedule, Open to work in 24X7 environment (No shift roll over pattern followed), Ability to multi task and provide excellent decision making skills for travel scenarios involving routes and fares, Minimum of 5 + years Corporate Travel industry experience REQUIRED, GDS system experience is required (SABRE, Apollo, Amadeus or Galileo) . The role of the travel consultant is to help with advice and arrangements regarding travel, be it for business or pleasure. Advise clients in strategies to minimize their taxes according to tax laws, Prepare and assist individuals with immigration document preparation, Research and evaluate accuracy of documents, Edit as necessary, Ensure proper filing of legal documents within required deadlines, Evaluate suitability of host family and student visa recipients to participate in the program, Maintain compliance with legal regulations and industry standards, Conduct Public Records searches and limited background investigations. Prepare and conduct interviews with clients. The primary role of a Business Analyst Consultant is to plan studies, detect the issues or problems of the firm and resolve it. on fare calculations, customer services and Client Travel policy, Assist Team Leader in fostering a cohesive working relationship within the team, Good verbal and written communication skills, Willingness to learn and be a team player, Have worked within a customer-centric organisation and enjoy working as part of a team, Demonstrate and an understanding of the luxury travel market and experience of working in reservations and/or sales, Have experience dealing with customers through various media: face to face, telephone, email and letter, Have strong administrative and organisational skills, Demonstrate effective time management skills, with the ability to prioritise simultaneous tasks, Have a passion for attention to detail and service excellence, Minimum 7 years experience in the corporate travel management industry, Minimum 7 years international reservations experience, Must spend 95% of work time on International travel reservations, Solid experience with international routing and faring, Manage our customers group travel requirements, 2+ years’ experience in project management in a high tech industry, preferably with hosted web-based software, Prior travel industry and/or GDS experience preferred, Successful experience working directly with customers to resolve implementation issues, Demonstrated knowledge of project management tasks in application implementation environment, Demonstrated ability to establish and maintain an effective follow up system to ensure timely and accurate handling project implementation, Excellent organizational and planning skills, Native Portuguese Speaker with fluent English speaking skills, Work in conjunction with other Private Groups GCO's toward company and regional targets for Private Groups departures, Track Private Group sales against agreed regional targets, Regional sales and service fulfillment of all Private Group departures in North America, Fulfillment Management of all Private Group partner relationships and key North America accounts in conjunction with the GPS team in North America, Identify opportunities and work with the GPS team and agency partners to capitalize on Private Group targets, *QUALIFIED APPLICANTS MUST HOLD APPROPRIATE CITIZENSHIP OR DOCUMENTS PERMITTING THEM TO RESIDE AND WORK IN CANADA***, Work independently, but like being part of a team, Experience from travel industry, knowledge within Amadeus is a plus, Fluent in speaking and writing; English and Swedish, Communicate clearly in role as “agent” to manage customer expectations and ensure detail of supplier T&Cs is understood, Build positive relationships with colleagues to support teamwork and ensure collective goals are reached, Able to understand individual customer requirements and how to exceed their expectation in delivering the service level, Ideally able to demonstrate knowledge from experience in the Travel Industry. Guide the recruiter to the conclusion that you are the best candidate for the travel consultant job. Writing a great business consultant cover letter is an important step in getting hired at a new job, but it can be hard to know what to include and how to format a cover letter. Learn how to win the heart of consulting resume screeners in 10 seconds with our Consulting Resume Premium Package! Focusing on great teamwork and exceptional leadership to achieve organizational performance. All International Business Trip related matters (Immigration, Tax, Social Security, and Corporate Tax) are reviewed and compliantly concluded, Ensure and support international business travelers to follow requirements in the destination country in respect to immigration, tax and social security, Ensure that home country and foreign information (Immigration, Tax, Social Security) are kept up-to-date and aligned with the other consultant teams (Project/Delegation Consultants), Consult to Business Units, employees and Global Implementation Partners regarding international business travel process and compliance requirements within Americas region, Administer the international business traveler’s life-cycle, ensuring that all documents are obtained, vendor services ordered, and IHRIS record is maintained with uploading the documents including immigration and social security documents, billing information, personal data information and other required documents as needed, Maintain individual tax orders and authorization for International Business Travelers and ensure completion of KPMG tax service process by ensuring all required documents are submitted to KPMG tax service provider to ensure timely and accurate tax filing in all respective countries, Maintain a satisfactory customer service level and employee satisfaction results, Manage special projects as they arise, such as special business requests, research, and on-site presentations for stakeholders. visas, passports and immunization requirements, Responsible for administering or coordinating the process with respective internal and/or external parties and service providers. 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